What You Need to Know
Everything you need to know about working with our virtual assistants.
Our
Process
Is there a minimum contract or setup fee?
Not at all. Our VAs can work part-time or full-time, depending on what you need. There’s no minimum contract, and we don’t charge any setup or onboarding fees.
How does billing work?
You’ll receive an invoice bi-weekly and we only bill for actual hours rendered.
How quickly can my VA start?
Your VA can typically start within a few days after you’ve made your selection and agreed on a schedule.
What if my VA doesn’t meet my expectations?
Your satisfaction is our priority. If your VA isn’t the right fit, we’ll work with you to understand what’s missing and provide a replacement promptly—at no extra cost.
Can I cancel anytime?
Yes! Our service is contract-free, so you're free to cancel at any time. Just give us a heads-up, and we’ll assist you through the offboarding process smoothly.
How much are your rates?
Our rates start at just $9/hour. You only pay for the hours worked—no setup fees, hidden charges, or long-term contracts.
Trusted By Doctors & Businesses Nationwide
500+
Medical Professionals Supported
49
States Served
60%+
Client Referrals
Our
Virtual Assistants
Are your Dental VAs experienced in the dental field?
Yes! Our Dental VAs have prior experience working in dental practices and are trained in tasks like billing, insurance verification, scheduling, and patient communication.
What does your VA vetting process look like?
We screen for relevant dental experience, communication skills, reliability, and tech proficiency. Each VA goes through interviews, background checks, and training before being matched with clients.
Are the VAs HIPAA certified?
All our Dental VAs are HIPAA-certified and trained to handle patient data with strict confidentiality and compliance.
Why should I get a VA instead of hiring in-house?
Hiring a VA reduces your overhead by up to 60%, with no need for office space, equipment, or benefits. Plus, you get flexibility, speed, and access to skilled professionals without the hassle of recruitment and onboarding.
Where are your VAs based?
Our VAs are primarily based in the Philippines—a country known for its highly skilled, English-speaking workforce and strong background in healthcare support.
Can my VA work with my existing software and EHR/EMR system?
Absolutely. Our VAs are experienced in adapting to different platforms and systems. We’ll ensure you’re matched with someone familiar with your tools—or quickly trained to get up to speed.
Our
Advantage
Why should I get a VA instead of hiring in-house?
Hiring a VA reduces your overhead by up to 60%, with no need for office space, equipment, or benefits. Plus, you get flexibility, speed, and access to skilled professionals without the hassle of recruitment and onboarding.
Will outsourcing affect the quality of work?
Not at all. Our Dental VAs are highly trained in industry-specific tasks like billing, patient support, and insurance verification—delivering quality without compromise.
Is it easy to scale up or down with outsourced VAs?
Yes! Outsourcing gives you total flexibility to increase or reduce your team based on your practice’s needs—without the hassle of traditional hiring.
What kind of tasks can a Dental VA handle?
From scheduling and patient communication to claims processing and billing, our VAs take care of time-consuming tasks so your team can focus on patient care.
How does outsourcing help with practice focus?
By delegating admin work to us, your in-house team can concentrate on delivering better care, improving efficiency and patient satisfaction.
Will my VA work within my timezone?
Yes! Your VA will work according to your preferred schedule, ensuring real-time communication and seamless coordination with your team.
Will I be working with the same person?
Definitely. You’ll be assigned a dedicated Virtual Assistant who gets to know your practice, preferences, and workflow—just like an in-house team member.
Find out how our tailored solutions
can drive your practice forward.
Call or Text: (708) 273-5388
Email: [email protected]
Office Hours: Monday to Friday 10:00 AM - 6:00 PM EST
The Leading Virtual Staffing Solution
for Dental Professionals
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